Help center/Troubleshooting

Simple Modern Software

Share diagnostics with support

Updated 08/01/2026

Diagnostics help us understand crashes, errors, and performance problems without asking you to describe every technical detail.

Before sending

  • Reproduce the issue once, if it is safe to do so.
  • Note what you expected and what happened instead.
  • Include the app version, operating-system version, and device model.

Diagnostic attachments are optional. Review the app's support screen before sending and do not include passwords, license keys, private messages, or other personal content. We use submitted diagnostics only to investigate your request.

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